Payment Policy


Master Air Tool Ltd Co dba Master Palm Pneumatic values your personal information and credit card security for all your transaction with us. We would never ask for your credit card information. For PCI Compliance, you will need to handle all payment directly through order process or make payment directly through our online billing system. Our server is PCI Compliant as well. SSLv3 and SSLv2 are disabled to prevent any security flaws. You may use security protocol TLS 1.2 to shop online directly on We manually review each order and verify each order through email or phone, even though you can make payment online immediately through our online credit card processing. You may also call in to place an order and then make a payment through our VIP online billing system.

In order to provide an easy and fast way of ordering, we accept the following payment methods:


Credit Card Payment Option

Use your credit cards on is secured. All your transaction is encrypted via SSL and no credit card information are stored on our own servers. We accept Visa/MasterCard/Discover/American Express/JCB/Dinner's Card, debit card and gift card with those credit card logos on it for payments.

All orders are processed to be fulfilled after payment is confirmed and received. Once you submit the order to us, your credit card will be charged with the total amount of the invoice and the authorized amount will be taken away from your available credit in your credit or debit card, therefore, our merchant service provider will be able to fully validate your credit card thoroughly. There will not be any duplicate authorization or charge on your credit cards. If there is any duplicate charges, please call us immediately at 1.501.712.3878 ext 2.

If you decide to cancel your order, you will need to cancel the order within the first 24 hours after you submit your order online or offline by sending us an email or just call us. We are not liable for any overdraft fees incurred by your credit card or debit card issuers.

Some items may require more time to fulfill and it is specified during your checkout process. If you decide to cancel the order due to the fact that you can not wait, you need to cancel the order within first 24 hours. Otherwise the order can not be cancelled because the production line has arranged your order for assembling. We are a wholesaler and a manufacturer, not a consumer retail store. However, if you really need to cancel an order prior to its shipment, you may contact your sales representative to arrange the cancellation. However, not all requests will be granted. 

Please be advised that. We do not store your credit card information in our company or store, however our credit card processor will have the credit card information you enter during checkout process in order to process payment. Once you place an order, your credit card information is encrypted and sent to our credit card processor for payment approval. This information is transmitted with encryption to our credit card processor's secured and PCI compliant server.  Once we receive your order after payment is approved, our sales representative "may" call you to verify your order and verify your credit card information if you checkout using credit card payment option.

Split Credit Card Payment

If you need to split your credit card payment for an order, please contact us so that we can arrange the split payment directly from our online billing system. Please email your order to

Paypal & Paypal Credit Payment (Manual Order Only)

We are a paypal verified merchant, however, for wholesale and business orders, we no longer accept payments via paypal due to the high volume of order amounts, high fees for B2B processing. Paypal is not designed for B2B orders.

If your order is $300 and less and a consumer customer who would like to pay via paypal, please contact us via email at and we will issue paypal invoice for you to pay online via paypal.

Installment Payment Via Shop Pay Powered by Affirm

We now offer installment payment via SHOP pay payment powered by Affirm. You can arrange 4-12 months of installment payments. Just checkout as usual and select shop pay payment for installment options. 

Installment Payment by Affirm Via Our Credit Card Processor

We now offer installment payment by Affirm via our company payment gateway. This option is available to customers located in USA and Canada offered by Affirm. You can arrange 4-12 months of installment payments. Contact Us if you need to use affirm for installment payment, or you can just checkout directly using shop pay partnered with affirm which also offer 4-12 months of installment payment.

No Processing Fee

Master Palm Pneumatic does not charge any processing fee for any orders.